Our commitment
MyPetESA serves people managing anxiety, depression, PTSD, and other conditions — accessibility isn’t an add-on for us; it’s the point. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA across this website.
What we’ve built in
- Semantic HTML with landmarks, a skip-to-content link, and logical heading structure.
- Keyboard operability for navigation, accordions, the assessment, and forms.
- Visible focus states, sufficient color contrast, and reduced-motion support honoring your system preference.
- Descriptive alt text for meaningful images and labels tied to every form field.
- Telehealth accommodations: phone-based evaluations where state law permits, and extra session time on request.
Known limitations
Third-party content (embedded payment flows, some linked resources) may not fully meet our standards; we work with vendors to improve and provide alternatives on request.
Feedback & assistance
If any part of this site or our process is difficult to use, we’ll fix it or complete the task with you directly. Email accessibility@mypetesa.com or call (833) 673-7387 — we aim to respond within two business days.
Questions? Email support@mypetesa.com or call (833) 673-7387. See also our Privacy Policy and Terms & Conditions.