VerifiedNPI Verified
Dr. Alicia Nguyen
LMFT - Licensed Marriage and Family Therapist
Marriage and family therapist with 12 years in telehealth practice, focused on anxiety, life transitions, and the human-animal bond.
Licensed in
TXCOAZNM+2 more
Licensed ESA & PSD evaluations, online
Feel at home with the pet who helps you feel whole.
Connect with a licensed mental health professional for a legitimate, clinically appropriate ESA or PSD evaluation without turning your wellbeing into a paperwork maze.
4.9/5 verified client rating
No letter is guaranteed. Clinical approval is always independent.
Licensed clinicians
Matched by state
Private intake
Encrypted workflow
Human support
Before and after review
4.9/5 rating
2,300+ reviews
Licensed clinicians
In all 50 states
HIPAA-conscious
Encrypted & private
Money-back guarantee
Full refund if not approved
24–48h delivery
After approval
Trusted by clients and built for verification
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Simple process
How It Works
Three straightforward steps between you and professional ESA documentation - all from home.
01
~5 minutes
Complete a short questionnaire
Tell us about yourself, your pet, and your emotional wellbeing in a secure, confidential intake — it takes about 5 minutes.
02
Scheduled at your convenience
Meet a licensed professional
Complete a real telehealth evaluation with a licensed mental health professional authorized to practice in your state.
03
24–48h after approval
Receive your letter if you qualify
If the clinician determines an ESA is appropriate for you, your signed letter is delivered securely — typically within 24–48 hours.
Built for the real conversation
Documentation your landlord can understand and verify.
If clinically appropriate, your letter is prepared by a licensed mental health professional and includes the details a housing provider expects to see. No instant certificates and no guaranteed approvals.
- Provider name, signature, and active license details
- Clear clinical recommendation for housing accommodation
- Secure verification support for a housing provider
Real humans, real licenses
Meet the Clinicians Behind Your Letter
VerifiedNPI Verified
Robert Wells
LCSW - Licensed Clinical Social Worker
Clinical social worker and Army veteran specializing in PTSD, trauma-informed care, and psychiatric service dog documentation review.
Licensed in
CAWAORNV+4 more
VerifiedCredential Verified
Dr. Maya Patel
PsyD - Licensed Clinical Psychologist
Clinical psychologist focused on depression, young-adult mental health, and student housing accommodation evaluations.
Licensed in
NYPAMANJ+1 more
VerifiedNPI Verified
James Okafor
LPC - Licensed Professional Counselor
Licensed professional counselor with a decade of community mental health experience and a calm, practical telehealth style.
Licensed in
FLGANCSC+1 more
Is an ESA evaluation right for you?
Qualification starts with your clinical needs.
An ESA letter is not a pet registration. It is professional documentation that may follow a genuine evaluation when an animal supports a disability-related need.
01
Your animal helps ease symptoms connected to an emotional or mental health condition.
02
You are seeking a housing accommodation, not public-access privileges.
03
A clinician independently determines that an ESA is clinically appropriate.
A different kind of support
Need help understanding the PSD pathway?
Psychiatric service dogs are task-trained and have different rights from emotional support animals. Our resources help you understand the distinction before choosing an evaluation.
- Task training and public-access standards
- ADA and travel-rights guidance
- Clinician-supported documentation when appropriate
Client stories
What Our Clients Say
Real experiences from people who completed their ESA evaluation with MyPetESA.
4.9 / 5
2,300+ verified client reviews
Licensed in all 50 states
Credentials verified with state boards
HIPAA-conscious
256-bit encrypted platform
“The therapist actually listened. It felt like a real appointment, not a transaction — and my letter was accepted by my apartment complex the same week.”
Sarah M.
Austin, TX· Verified client
“As a veteran, I appreciated how respectful the whole process was. Clear pricing, a licensed counselor in my state, and my letter arrived the next day.”
Marcus T.
San Diego, CA· Verified client
“My university housing office verified the letter with no issues. The whole thing — questionnaire, video call, delivery — took under two days.”
Priya K.
Boston, MA· Verified client
“I was skeptical after seeing sketchy instant-letter sites. MyPetESA was different — a real evaluation, a real license number, and support that answered every question.”
Daniel R.
Chicago, IL· Verified client
“My counselor took the time to understand my anxiety and how my dog helps. Getting the accommodation approved lifted a huge weight off my shoulders.”
Emily S.
Denver, CO· Verified client
“Fast, professional, and honest — they were upfront that approval wasn't guaranteed, which honestly made me trust them more. Highly recommend.”
Jorge A.
Miami, FL· Verified client
State-specific guidance
Find the rules that apply where you live.
Provider licensure, timelines, and relationship requirements vary. Start with your state before planning your evaluation.
Learn your rights
Guides From the MyPetESA Blog
Transparent options
Choose the evaluation path that fits your timing.
Clinical approval is never guaranteed. If a clinician determines an ESA letter is not appropriate, the evaluation fee is refunded.
Standard ESA Letter
A complete evaluation for housing accommodation documentation.
$99 one-time
- Live telehealth evaluation with a licensed clinician
- Signed housing letter with license details
- Secure digital delivery in 24–48h after approval
- Landlord verification support
Most popular
Priority ESA Letter
The fastest path — next-available scheduling and expedited delivery.
$149 one-time
- Everything in Standard
- Priority scheduling — next available appointment
- Expedited letter delivery after approval
- Printed & mailed copy included
Annual Renewal
For returning clients whose letter needs a current date for housing.
$79 one-time
- Streamlined re-evaluation with a licensed clinician
- Freshly dated letter for new leases & renewals
- Secure digital delivery in 24–48h after approval
- Landlord verification support
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Common questions
Frequently Asked Questions
Straight answers about ESA letters, the law, and how our evaluations work.
An ESA letter is a formal document written and signed by a licensed mental health professional stating that you have an emotional or mental health condition and that your animal provides support that helps alleviate its symptoms. It's the documentation housing providers can request under the Fair Housing Act.
Qualification is determined by a licensed clinician during your evaluation. Generally, people experiencing conditions such as anxiety, depression, PTSD, or other emotional or mental health challenges may qualify if the clinician determines an emotional support animal is an appropriate part of their care.
The intake questionnaire takes about 5 minutes, evaluations are typically scheduled within a day or two, and if you're approved, your letter is usually delivered within 24–48 hours after your session. A few states — Arkansas, California, Iowa, Louisiana, and Montana — require a 30-day client relationship before a letter can be issued.
Yes — when issued by a licensed professional after a legitimate evaluation. Under the federal Fair Housing Act, housing providers must consider reasonable accommodation requests supported by valid ESA documentation. Note that since 2021, U.S. airlines are no longer required to accommodate ESAs in the cabin.
No — and you should be wary of any service that guarantees approval. Our clinicians make independent professional judgments. If you are not approved, you receive a full refund of your evaluation fee.
Yes. Every letter includes the clinician's license number, state of licensure, and contact details, and we provide a verification process for housing providers. We'll also support you if your landlord has questions.
Start Your ESA Evaluation Today
Connect with a licensed mental health professional and find out if an emotional support animal is right for you - from the comfort of home.